Customer Support Services Representative
Mount Laurel, NJ
We have an outstanding opportunity for a well-organized, self-motivated candidate with strong customer service experience in a retail or wholesale environment to resolve customer inquiries and requests regarding leasing programs including billing, warranty, insurance, early termination and vehicle problems. You will interact with various ARI departments to coordinate problem resolution, following through to completion with minimal supervision.
Qualified candidate will embrace our concept of TOTAL CUSTOMER SATISFACTION; possess a Bachelor’s degree; strong communication, interpersonal, and organizational skills; be detail-oriented and able to successfully function in a diverse team environment and communicate with professionals of all levels. The ability to work independently; knowledge of contract summary briefs, strong computer skills including MS Office and occasional travel are also required.
Please email your resume and salary history to dcaccese@arifleet.com.
Fleet Coordinator
Mount Laurel, NJ
We have an outstanding opportunity for a detail-oriented professional to resolve customer inquiries with the goal of ensuring total customer satisfaction.
Qualified candidate will coordinate responses to customer inquiries by communicating with ARI departments and FAP Administrators; perform changes in our customer database; assist in purchasing stock located vehicles & processing bulk mailings and complete special projects as assigned.
Qualified candidate will have heavy client interaction via telephone and email; receive inquiries from customers and coordinate responses from other ARI departments; investigate and resolve customers’ problems; be responsible for client satisfaction; processes database changes per the clients’ parameters; interact with all other ARI departments on behalf of clients; complete special projects assigned.
Please email your resume and salary history to dcaccese@arifleet.com.
IFTA/IRP Processor
Mount Laurel, NJ
We have an outstanding opportunity for a detail-oriented professional with the ability to thrive under pressure to process truck licensing and compliance documents.
You will collect and file vehicle trip reports; enter data for required tax returns and renewals; work with IFTA/IRP Administrators and clients to resolve any issues with documentation and assist Administrators as needed.
Qualified candidate will possess excellent data entry, typing and PC skills and the ability to work in a fast paced environment and on multiple priorities.
Please email your resume and salary history to dcaccese@arifleet.com.
TRUCK POLICY COORDINATOR
Mount Laurel, NJ
We have an opportunity for a detail-oriented professional with a proven technical background and familiarity with manufacturer warranty guidelines to process warranty claims for medium and heavy duty trucks.
You will communicate regularly with auto manufacturers on warranty claims reviews and claims submission instructions; sort manufacturer’s invoices; apply manufacturers payments and continually follow-up on outstanding claims.
Qualified candidate will possess strong customer service, communication and PC skills including MS Office, Visio and Business Objects. The ability to navigate through dealer’s internal fleet systems are a must.
Please email your resume and salary history to dcaccese@arifleet.com.
PROGRAMMER III
Mount Laurel, NJ
We have an opportunity for a motivated .NET developer with 10+ years extensive software development experience and broad working knowledge of application deployment practices to provide solutions to business requirements during all phases of the development process. You’ll serve as contact for technical support; mentor development staff; provide regular updates on project progression and stay current on emerging technology trends.
Qualified candidate will possess 7+ years experience developing in ASP.NET and ORACLE using Visual Studio 2005; proficiency using PL/SQL with regards to creating/maintaining store procedures, triggers, functions and views and expertise in research, recommendations and implementation of new tools, technology and software releases. Strong analytical, customer service, organizational and communication skills with the ability to grasp issues quickly, work in a team environment and convey technical issues to a diverse non-technical audience are a must. A broad understanding of the MS development stack to support legacy applications (VB6, COM, Active X, DLL, MDAC & Classic ASP), 2.0 and 4.0 .NET framework, Web Services, WCF, JavaScript & Ajax are required. A Bachelor’s degree in Computer Science, MS Certification and Enterprise application and business systems development experience are preferred. Team Foundation Server is a plus.
Please email your resume and salary requirements to wkowal@arifleet.com
IFTA/IRP ADMINISTRATOR
Mount Laurel, NJ
We have an outstanding opportunity for a detail oriented professional to coordinate licensing and registration renewals and special truck licensing requirements.
You’ll coordinate IRP licensing and special permits; communicate with DMV to resolve licensing issues; secure replacement licensing credentials; research and communicate changes in licensing requirements; update license plate information; distribute renewed registration and process tax returns.
Qualified candidate will possess experience working with DMV and in truck licensing such as IFTA, IRP, NY HUT or other special licensing programs. You’ll exhibit strong organizational, follow-up, communication and PC skills with the ability to prioritize a wide range of responsibilities, multi-task and meet critical deadlines. A college degree is preferred.
Please email your resume and salary requirements to dcaccese@arifleet.com
LICENSING ADMINISTRATOR
Mount Laurel, NJ
We have an outstanding opportunity for a detail-oriented, self-motivated professional to perform extensive contact with clients, DMV’s, and vendors coordinating the processing of annual registration renewals and special licensing requirements.
You will process registration renewals; research changes in licensing requirements; distribute renewed registrations and enter client data into ARI's internal system.
Qualified candidate will exhibit strong customer service, organizational, follow-up, communication and PC skills with the ability to prioritize a wide range of responsibilities, multi-task and meet deadlines. College degree preferred; state DMV/Licensing experience a plus.
Please email your resume and salary requirements to dcaccese@arifleet.com.
LICENSE & TITLE CLIENT COORDINATOR
Mount Laurel, NJ
We have an outstanding opportunity for a detail oriented customer service professional to determine State licensing requirements and prepare and submit documentation for our clientele.
You’ll communicate extensively with Fleet Administrators, Drivers & Client Services to identify and coordinate licensing requirements and point of contacts; gather all information necessary for initial licensing; ensure all required documentation and inspections are completed in a timely manner; submit paperwork to State and DMV agencies and update client data and in our internal system.
Qualified candidate will possess extensive customer service experience; exhibit strong organizational, follow-up, communication and PC skills including MS Word, Excel and Business Objects with the ability to prioritize a wide range of responsibilities, multi-task and meet critical deadlines. College degree preferred; state DMV/Licensing experience helpful, but not required.
Please email your resume and salary requirements to dcaccese@arifleet.com.
COMPUTER OPERATOR III
Mount Laurel, NJ
We have an opportunity for a dedicated, organized technology professional with 7+ years computer operation experience to monitor and control the operation of applications, infrastructure and peripheral systems.
You will run system and application batch jobs and recommend improvements to batch processes; identify and escalate incidents; monitor shift requirements; distribute reports; diagnose and resolve routine issues; implement new processes and perform system backups as necessary. You’ll restore system files for GDT; run EDI batch jobs in GDT and Intellifleet; perform user and system administration for GDT and eVOS systems; deploy system enhancements to eVOS; implement changes in Planet Press system and mentor junior staff members.
Position requires knowledge of BARR and Planet Press Enterprise Print software; GDT and GDT operating toolset; C20 scheduling software, AS/400 systems, FleetTrak; laser printers and production impact. An advanced understanding of Windows and a sever environment and strong customer service, time management, project planning and communication skills are a must.
Please email your resume and salary history to wkowal@arifleet.com.
COMPUTER OPERATOR II
Mount laurel, NJ
We have an opportunity for a dedicated, organized technology professional with 3-7 years computer operation experience to monitor and control the operation of applications, infrastructure and peripheral systems.
You will run system and application batch jobs; identify and escalate incidents; monitor shift requirements; distribute reports; diagnose and resolve routine issues and perform system backups as necessary. You’ll restore system files for GDT; run EDI batch jobs in GDT and Intellifleet; perform user and system administration for GDT and eVOS systems; implement changes in Planet Press system and mentor junior staff members.
Position requires knowledge of BARR and Planet Press Enterprise Print software; GDT and GDT operating toolset; C20 scheduling software, AS/400 systems, FleetTrak; laser printers and production impact. An advanced understanding of Windows and a sever environment and strong customer service, time management, project planning and communication skills are a must.
Please email your resume and salary history to wkowal@arifleet.com.
COMPUTER OPERATOR I
Mount Laurel, NJ
We have an opportunity for a dedicated, organized technology professional with 1-3 years computer operation experience to monitor and control the operation of applications, infrastructure and peripheral systems.
You will run system and application batch jobs; identify and escalate incidents; monitor shift requirements; distribute reports and perform system backups as necessary.
Position requires knowledge of BARR and Planet Press Enterprise Print software; GDT and GDT operating toolset; C20 scheduling software, AS/400 systems, FleetTrak; laser printers and production impact. An understanding of Windows and a sever environment and strong customer service, time management, project planning and communication skills are a must.
Please email your resume and salary history to wkowal@arifleet.com.
INFORMATION SYSTEMS DEVELOPER II
Mount Laurel, NJ
We have an outstanding opportunity for a motivated self-starter with 3-7 years software development experience in .Net 2010, ASP.Net, and VB.Net to maintain, design and implement new programs within existing systems and make system improvement recommendations.
You should possess the ability to gather and translate requirements into system design, use the development environment and tools necessary to code solutions from detailed specifications across most business processes and integrate multiple systems and develop modules that staff can reuse. 3+ years experience using PL/SQL (Oracle); strong organizational, analytical & communication skills with the ability to communicate technical issues to a diverse, non-technical audience and the ability to meet deadlines, work independently and stay current with software development trends are essential. A Bachelor’s degree in Computer Science and Microsoft Certification are a plus, but not required.
Please email your resume and salary history to wkowal@arifleet.com.
TRUCK ACCOUNT ADMINISTRATOR
Mount Laurel, NJ
We have an outstanding opportunity for a detail-oriented, analytical professional with advanced technical knowledge of heavy duty trucks to serve as technical expert by analyzing truck functionality and recommending cost savings and improved efficiency.
You will analyze data and implement cost saving initiatives, ascertain the most effective resolution to truck malfunctions by communicating with vendors & manufacturers, act as a consultant to complex repairs, monitor emerging trends in vehicle maintenance and develop & present reports.
Qualified candidate will possess experience working directly with heavy duty trucks, the ability to make decisions and justify financial outcomes and strong communication, customer service and PC skills including knowledge of MS Office with emphasis on MS Excel. A Bachelor’s degree is desired.
Please email your resume and salary history to zabdel-wahab@arifleet.com.
TACTICAL OPERATIONS SUPERVISOR
Grapevine, TX
We have an opportunity for a proven leader with extensive knowledge of automotive mechanics or auto body repairs to train and motivate ARI’s Automotive Service Technicians.
Qualified candidate will provide feedback to management on customer needs & trends, communicate business strategies to Service Technicians, create a positive work environment through recognition & support and resolve operational and customer-related issues.
Position requires a minimum of 2-5 years customer service experience, with at least one year of supervisory experience, preferably in an automotive, truck or fleet management environment. Strong team building, training, organizational, decision making, negotiation & communication skills are also required. Contact center experience is a plus.
Please email your resume and salary history to zabdel-wahab@arifleet.com.
TRUCK SPECIFICATION ANALYST
Mount Laurel, NJ
We have an opportunity for a strong negotiator with extensive knowledge of trucks & equipment to provide price quotes on trucks and related equipment to customers and research specifications on trucks, trailers, upfitting and related equipment.
If selected, you’ll assist customers with specification and selector development, provide price quotes, make recommendations for specification changes and prepare capitalization sheets.
The candidate we seek must possess prior experience quoting and specing trucks, be familiar with the various components of a truck and a variety of upfitting configurations. Position also requires a college degree or equivalent experience in light/medium duty truck body sales in a leasing company or dealership environment, knowledge of manufacturer-based truck specification programs, strong communication, negotiating & customer service skills and intermediate MS Office ability.
Please email your resume and salary history to erodriguez@arifleet.com .
FLEET ADMINISTRATOR
Mount Laurel, NJ
We are looking for a detail-oriented multi-tasker to act as a Fleet Administrator.
A qualified candidate will perform superior customer service, provide financial analysis on lease rates vs. depreciation and operating costs vs. fixed expenses, manage our customers’ fleet database, identify business development initiatives, manage vehicle maintenance, and develop reports and present them at client meetings.
The position requires a thorough understanding of the fleet management industry along with strong communication, customer service, presentation and PC skills (MS Office). The ability to manage multiple priorities, think critically and work independently are also required.
Please email your resume and salary history to erodriguez@arifleet.com
1700 employees strong, with revenues exceeding $1 billion and offices throughout the U.S., Canada, Mexico, Puerto Rico and Europe, ARI offers growth opportunities that precious few companies can match. Benefits include competitive pay and bonus, health, dental, and life insurance, tuition reimbursement, 401(k), pension and much more